Legal Notice
I. LSSI INFORMATION
The website www.elprincipehotel.com is owned by APARSA HOTELES MALLORQUINES SL, a commercial entity established under Spanish law, with registered office at Avenida Son Rigo 14, 07610 Palma De Mallorca (Illes Balears), Spain, and C.I.F B57734188, registered in the Mercantile Registry Volume 2591, Folio 33, Sheet CM-75020, Entry 1.
In addition to the aforementioned registered office, users are provided with the following email address where they can send their requests, questions, or complaints: direccion@elprincipehotel.com or phone: +34 971260012.
II. TERMS OF USE
These general terms of use regulate access to and use of the various content and services included in or accessible through the website www.elprincipehotel.com (hereinafter, the Website).
Through the Website, information about stays at Hotel Príncipe is made available to the user, including information on room availability, rates, and the possibility of making reservations through the website.
These general conditions should be understood without prejudice to the specific reservation conditions included on the Website.
By simply using the Website, you acquire the status of user. The use of the Website and any of its services implies your acceptance as a user, without reservations of any kind, of all and each of these general conditions, as well as the specific conditions that, where applicable, govern the use of the Website or the services linked to it.
The Website owner may, at any time and without prior notice, modify the presentation and configuration of the Website, as well as these general conditions, and introduce new terms of use. Such modifications will be published on the Website so that the user can be aware of them before proceeding with its use. The use of the Website after the general conditions have been modified will signify the user's acceptance of the modified general conditions.
User Obligations
By using the Website, the user declares that they are over eighteen years old. Minors must obtain prior permission from their parents, guardians, or legal representatives, who will be considered responsible for all actions taken by the minors in their care.
The user is generally obliged to use the Website and the services linked to it diligently, in accordance with the law, morality, public order, and these general conditions and the specific conditions that apply, refraining from using them in any way that could prevent the normal operation and enjoyment of the Website and the services linked to it by other users, or that could harm the property and rights of the Website owner, its suppliers, users, or any third party.
More specifically, without limiting the generality of the obligation set forth in the preceding paragraphs, the user agrees, in the use of the Website and the services linked to it, to:
(a) Not introduce, store, or disseminate through the Website or any of the services linked to it any computer program, data, virus, code, or any other electronic instrument or device that may cause damage to the Website, any of the services linked to it, or any equipment, systems, or networks of the Website owner, any user, their suppliers, or any third party, or that is otherwise capable of causing them any type of alteration or preventing their normal functioning.
(b) Not use false identities, nor impersonate others in the use of the Website or any of the services linked to it, including the use of email addresses, passwords, or access keys of third parties or in any other way.
(c) Not conceal or falsify in any way the origin of email messages, not intercept, delete, or modify the email messages of other users, nor send mass emails.
(d) Not destroy, alter, disable, or damage the data, information, programs, or electronic documents of the Website owner, their suppliers, or third parties.
(e) Not use the content, and in particular the information obtained through the Website, to send advertising, send messages for sales purposes or any other commercial purpose, or to collect or store personal data of third parties.
(f) Not introduce or disseminate any information that is defamatory, injurious, obscene, threatening, xenophobic, incites violence, incites discrimination based on sex, race, ideology, or religion, or in any way violates morality, public order, fundamental rights, public freedoms, the honor, privacy, or image of third parties, and in general, the current legislation.
If any user considers that there are facts or circumstances that reveal the unlawful nature of any content and/or any activity on the Website or accessible through it, they must send a notification to the Website owner by sending an email to direccion@elprincipehotel.com.
Intellectual and Industrial Property
The user acknowledges that all elements of the Website and each of the services provided through it, the information and materials contained in it, the structure, selection, arrangement, and presentation of its contents, and the computer programs used in connection with it, are protected by intellectual and industrial property rights of the Website owner or third parties, as appropriate.
Unless authorized by the Website owner or, as the case may be, by the third-party holders of the corresponding rights, or unless legally permitted, the user may not reproduce, transform, modify, disassemble, perform reverse engineering, distribute, rent, lend, make available, or allow public access through any form of public communication to any of the elements referred to in the previous paragraph. Under no circumstances shall it be understood that any license is granted or that any waiver, transfer, total or partial assignment of such rights is made, nor is any right or expectation of a right granted, particularly concerning alteration, exploitation, reproduction, distribution, or public communication of such contents without the prior express authorization of the Portal or the corresponding rights holders.
The user must use the materials, elements, and information accessed through the use of the Website and each of the corresponding services solely for their own needs, committing themselves not to make any direct or indirect commercial use of the services, materials, elements, and information obtained through them.
The user must refrain from removing the identifying signs of intellectual, industrial, or any other rights of the Website owner or third parties that appear on the Website and in each of the various services offered through it. Likewise, the user must refrain from circumventing or manipulating any technical devices established by the Website owner or third parties, either on the Website, in any of the services, or in any of the materials, elements, or information obtained through it, to protect their rights.
Passwords
Registered users must maintain the passwords to access restricted content under their sole responsibility, assuming any damages or consequences of any kind arising from the breach or disclosure of the secret. For security reasons, the telematic access password to the services linked to the Website may be modified at any time by the user.
Access Denial and Account Cancellation
The Website owner reserves the right to deny access to the Website, as well as to suspend or cancel accounts for users who violate these conditions; in the event of unforeseen technical or security issues; due to account inactivity for a significant period; or in compliance with a request and/or order from police, judicial, or administrative authorities.
Such cancellation or suspension will be at the sole discretion of the Website owner and will not give rise to any compensation.
Exclusion of Guarantees
The Website owner commits to making all necessary efforts to ensure the availability and continuity of the Website and the services linked to it. However, the Website owner cannot guarantee that the Website and the services linked to it will function correctly at all times, that the user can access them and use them quickly, uninterrupted, and error-free. Similarly, the Website owner does not guarantee the suitability and content of the Website or any of the services linked to it for the user's specific needs.
The Website owner will act diligently according to generally accepted industry practices to prevent the presence of viruses or other harmful elements on the Website or any of the services linked to it that could cause alterations to the user's computer system, electronic documents, or files, but cannot guarantee the absence of such elements and will not be responsible for any damages that may occur.
The Website owner does not control, endorse, or guarantee the accuracy, quality, veracity, reliability, or suitability of the information and services provided or rendered by third parties through the Website. Likewise, it does not control and does not guarantee the absence of viruses or other harmful elements in the content or services provided or rendered by third parties through the Website.
The Website owner does not guarantee the technical availability, quality, reliability, accuracy, or veracity of the content and services available on third-party sites that the user can access through links from the Website. The Website owner does not control the content of these sites nor offers or markets the products and services available on the linked sites, and therefore assumes no responsibility for them.
The use of the Website is carried out at the user's own risk, and the Website owner is not responsible for possible damages arising from interferences, interruptions, computer viruses, telephone malfunctions, or disconnections caused by reasons beyond its control; delays or blockages in the use of this electronic system caused by deficiencies or overloads in its data processing center, telephone lines, the Internet system, or other electrical systems; nor for any other alteration that may occur in the user's Software or Hardware.
Similarly, the Website owner will not be responsible for damages caused by third parties through illegal interference beyond its control. Nor will it be responsible for damages caused by the use or misuse of the Website content or the consequences that may arise from errors, defects, or omissions in the content provided by third parties that may appear on this site.
Termination
Without prejudice to the liability for damages that may arise, the Website owner may immediately terminate its relationship with the user and interrupt their access to the Website or its corresponding services, if it detects a use of the same or any of the services linked to it that is contrary to the general or specific conditions that apply.
The user will be liable for any damages of any kind that the Website owner or any of its subsidiaries may suffer directly or indirectly as a result of the breach of any of the obligations arising from the general or specific conditions concerning the use of the Website or any of the services linked to it. Likewise, the user will indemnify the Website owner against any sanctions, claims, or demands that may be brought by a third party, including any public agencies, against the Website owner, its employees, or agents as a consequence of the violation of any third-party rights by said user through the use of the Website or the services linked to it in a manner contrary to the provisions of the general or specific conditions that apply.
Applicable Law and Jurisdiction
These general conditions are governed by Spanish law. The Website owner and the user, expressly waiving any other jurisdiction, submit to the courts and tribunals of the user's domicile for any disputes that may arise from the use of the Website or the services linked to it.
If the user is domiciled outside of Spain, the Website owner and the user submit, expressly waiving any other jurisdiction, to the courts and tribunals of the city of Palma de Mallorca, Illes Balears, Spain.
The European Commission provides an online dispute resolution platform for consumers, which can be accessed via the following link: https://webgate.ec.europa.eu/odr/main/index.cfm?event=main.home.chooseLanguage.
Conditions of Reservation
Through our online reservation service, you are hiring a reservation of a touristic room, submitted to the following conditions.
The following General Conditions stablish, among with the rest of terms and conditions, the legal framework that regulates the hiring and reservation of a room through the website www.elprincipehotel.com. This webpage belongs to APARSA HOTELES MALLORQUINES SL, NIF/CIF: B57884058, Address: AVENIDA SON RIGO 14 (07610) - - PALMA DE MALLORCA, Phone number: +34 971260012. Fax: +34 971260012. E-mail: direccion@elprincipehotel.com. Registered in the commercial registry of Reg. Mercantil Tomo 2591, Folio 33 Hoja CM-75020, Inscripción 1.
APARSA HOTELES MALLORQUINES SL activity is offering hotel services. For further information, you may contact us in Phone +34 971260012 or direccion@elprincipehotel.com.
This hiring conditions regulate the terms for the hiring of the offered products by the company through their website and the related economic remuneration and/or payment done by the client.
The company offers to the addressee, before the procedure starts and through techniques that are adequate to the used communication medium, easily, freely, and permanently, clear, comprehensive, and unequivocal information about the following.
A) The different procedures that need to be followed to accept these General Hiring Conditions.
B) Electronic files of these general hiring conditions, thus being accessible at any time.
C) The company uses technical media that the client is able to use in order to correct and identify errors.
D) The language in which this conditions will appear is English.
E) Before starting the procedure, the company offers the client the general hiring conditions so they can be stored and reproduced by the client.
F) The online hiring of the offered products by the company through this web will be subject to what appears in the legal notice of the webpage.
G) These general hiring conditions have been elaborated in agreement with what is established in law 34/2002, of information society services and electronic commerce. The law 7/1998 of general hiring conditions, Royal decree 1906/1999 for which phone or electronic hiring is regulated with general conditions in development of article 5.3 of law 7/1998; the Legislative Royal Decree 1/2007, of November 16, for which the combined text of the General Law of the defense of consumers and users is approved and other complementary laws; el Real Decreto Legislativo 1/2007 de 16 de Noviembre y Ley 18/2012 de 19 de Julio, de Turismo de las Illes Baleares .
H) For the acquisition and/or reservation of any of the services of hotel rooms of the company through the webpage these conditions must be accepted without reservations, and including all of these conditions, along with the Particular Conditions that are applied to each reserved and/or hired product.
I) The Company informs that the procedures to hire the offered services of room reservations are those that are described in these conditions, as well as those that are specified in the webpage through the customer’s navigation, so the client declares to know and accept such procedures as needed to reserve and/or hire the offered services of room reservations.
J) All the information offered throughout the hiring process will be stored by the company. Any modification or correction of the client’s acquired data must be done as stated in the Webpage.
K) By sending these data, clients give their consent to have their data treated by the company in order to the client’s acquisition and/or hiring of the services of room reservation that the company sells.
L) The client hires and/or reserves the company services of room reservations, and the company accepts the assignment of selling the selected services of room reservations in the web, as stated in these general conditions.
M) The seller keeps the right to modify unilaterally these conditions, without that affecting the services of room reservations or promos that were hired before such modification.
The seller of the hired services by the user is APARSA HOTELES MALLORQUINES SL, a hotel company that provides services of room reservation.
www.elprincipehotel.com is registered under the name of APARSA HOTELES MALLORQUINES SL. The commercial brand is correctly registered under the name of the Company.
- These conditions have as their main aim to state the conditions that apply when selling and hiring products in www.elprincipehotel.com. These conditions will regulate the contractual relationship of buying/selling and/or the generated hiring between the Seller and the Hirer at the moment in which the latter accepts the corresponding tick-box at the buying/hiring online process. The characteristics of the hired/bought products are shown in the web.The characteristics of the hired services will appear in the webpage, as well as the particularities of each transaction that can be done in this webpage, always in English.
- Hiring any products through the webpage implies the complete acceptance and subjection to these General conditions.
- The company through the webpage provides services for room reservation/purchase. This transaction will be ruled by the Hiring Conditions specified here and the Particular conditions that are applied to the acquisition and/or hiring of each product.
- The applicable prices to the hired/reserved products are those indicated in the website at the time of the hiring and/or acquisition, and:
Offers are correctly shown and identified indicating the Price before the offer and during the offer.
- All media and technical requirements that are required to access the webpage and the offered services of room reservations will be full responsibility of the user.
- Once accessing the web, to continue to reserve and hire any services of room reservation, Users Will follow any indication and instruction that appears in the webpage, filling for this the acknowledgement of having read and accepting the General Conditions, as well as any particular condition that applies.
Hiring the services of room reservations will be done through the specific selection of the product/s through the selection elements that the webpage has installed. Once selected and verified the application for reservation/hiring, the conditions will be completely accepted by you, without reserves, as stated in the company’s website, before acquiring such products.
Once accepted, the user acquires the condition of Client of the company/entity.
Any product or service offered by the company afterwards will be subject to a new hiring/acquiring procedure.
Clients are advised to read with caution these conditions and print them on paper or save them electronically.
Data Protection
This privacy policy applies to the website https://www.elprincipehotel.com/ (hereinafter referred to as "the website"). Please read it carefully. It contains important information about the processing of your personal data and the rights granted to you by current regulations on this matter. We reserve the right to update our privacy policy at any time due to business decisions or to comply with eventual legislative or jurisprudential changes. If you have any doubts or need clarification regarding our Privacy Policy or your rights, you can contact us through the channels indicated below.
You declare that the data you provide to us, now or in the future, is correct and truthful, and you agree to notify us of any changes to it. If you provide personal data of third parties, you agree to obtain the prior consent of those affected and to inform them about the content of this policy.
The fields in our forms that are marked as mandatory must be completed in order to process your requests.
Who is responsible for the processing of your data?
The controller of your data is: APARSA HOTELES MALLORQUINES SL (hereinafter "HOTEL PRÍNCIPE"), with address at Avenida Son Rigo 14, 07610, Palma De Mallorca (Illes Balears), Spain. You can contact the privacy controller at the following email address: direccion@elprincipehotel.com
For what purposes and on what legal basis will we process your data?
Management of the user relationship:
We process the data that our users provide in the registration form to respond to their request. These processes are necessary for the execution of the legal relationship with the users of the website or for the application of pre-contractual measures at their request.
Provision of requested services and reservation management:
We process the data that our clients provide in the reservation form to provide the contracted services and manage their reservation. The data from transactions made on the website will also be processed for accounting and administrative management purposes and to comply with our legal obligations in accounting and tax matters. This processing is necessary for the performance of the service contract and the contractual conditions of the reservation.
Publication of comments:
The data provided in the comment publication form on our website will be processed for the administration of this functionality. Your name, the country you have indicated, the type of trip, and the comment will be published on the website, becoming public information. You should exercise caution when deciding to post comments or share your personal information. These processes are based on the provision of the requested service. We collect your email address for the management of possible responsibilities arising from the use of the comment publication feature. This processing is based on our legitimate interest in being able to identify the authors of the comments in case of possible breaches of the website's terms of use or commission of crimes. In weighing this interest against your rights and freedoms, the following elements have been taken into account: this processing is necessary for the administration of a participatory functionality aimed at protecting the interests of third parties who may be harmed by the published comments, in addition to corresponding to generalized security practices and therefore not violating the reasonable expectations of the data subjects or posing significant threats to them.
Administration and management of website security:
We process navigation data (IP addresses or logs) to administer and manage website security. This processing is based on our legitimate interest in ensuring the security of the website. This interest is expressly recognized by recital 49 of the GDPR. In weighing this interest against your rights and freedoms, it has been considered that this processing corresponds to generalized security practices and does not pose significant threats to data subjects.
Statistical and quality management purposes:
In order to assess and manage the quality of our services, we conduct statistics based on aggregated data obtained from transaction data and web navigation data, e.g., IP address, weblogs, visited pages or actions performed on the website (+ info in our cookie policy). These processes are based on our legitimate interest in evaluating and managing the quality of our services. To balance this interest with your rights and freedoms, it has been determined that these processes have a limited impact on the privacy of individuals, correspond to their reasonable expectations, and do not pose significant threats.
Sending commercial communications and managing distribution lists:
We process identifying and contact data provided by our clients and users to manage our distribution list and send them communications regarding our services. To manage our distribution lists, we segment the recipients of our communications based on their market or language. This processing involves a simple classification according to objective criteria and is not aimed at creating commercial profiles, predictions, or behavioral analyses. These processes are based on our legitimate interest in promoting our services to our clients. To balance this interest, it has been determined that these processes have a limited impact on the privacy of individuals, correspond to their reasonable expectations, and do not pose significant threats. Additionally, this processing is based on your consent to receive such communications electronically. Not providing or withdrawing your consent does not affect the execution of orders or the provision of contracted services. You may request to opt out of commercial processing at any time by activating the link provided for this purpose in our communications or by sending an email to direccion@elprincipehotel.com.
How long will we keep your data?
In general, we keep your data for the duration of your relationship with us and in any case for the periods provided for in applicable legal provisions and for the time necessary to address any liabilities arising from the processing. We will delete your data when it is no longer necessary or relevant for the purposes for which it was collected. Information related to web navigation will be deleted once the web session ends and statistics are completed. Data processed for sending informational communications will be kept until you request its deletion. Who can we share your data with? Your data will only be shared with third parties due to legal obligation, with your consent, or when your request implies such communication.
What are your rights?
You have the right to obtain confirmation as to whether or not we are processing your personal data and, if so, to access that data. You can also request that your data be corrected if it is inaccurate or completed if it is incomplete, as well as request its deletion when, among other reasons, the data is no longer necessary for the purposes for which it was collected. Under certain circumstances, you may request the limitation of the processing of your data. In such cases, we will only process the affected data for the formulation, exercise, or defense of claims or for the protection of the rights of other individuals. Under certain conditions and for reasons related to your particular situation, you may also object to the processing of your data. In this case, we will stop processing the data except for compelling legitimate reasons that override your interests, rights, and freedoms, or for the formulation, exercise, or defense of legal claims. Additionally, under certain conditions, you may request the portability of your data so that it is transmitted to another data controller. You can revoke any consent you have given for specific purposes, without affecting the lawfulness of the processing based on consent before its withdrawal, and lodge a complaint with the Spanish Data Protection Agency. To exercise your rights, you must submit a request along with a copy of your national identity document or another valid identification document that proves your identity, by postal mail or email to the addresses indicated in the section 'Who is responsible for processing your data?'. You can obtain more information about your rights and how to exercise them on the website of the Spanish Data Protection Agency at http://www.aepd.es.
